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(More customer reviews)[Downrated because of Blu-Ray ISO issues over SMB. See Updates at bottom.]
This is a review of the Netgear NeoTV 550 with updated firmware version 3.0.268 EU. I received the device from a European retailer on Nov 30, 2010.
The Netgear NeoTV 550 is a complex product to review. Your success with the device is highly dependent upon situational factors such as usage, media source, network speeds, and user technical ability. While the device is easy to use, it requires a home theater geek to properly and optimally set up the device. When first received, I recommend going through the device's Settings menu, drilling down through all the submenus, to properly understand and configure the device. Take the time to go through the several dozen settings and try to make them match your home theater equipment. There are settings for DVD region, video resolution, frame rate, aspect ratio, language, audio output (pass-through (bitstreaming)) and so on.
The remote is IR based, non-universal, non-learning, and not backlit. Ports include one HDMI port, two USB ports (front and rear), one SD port and one eSATA port. Some Blu-Ray menus require 1GB of storage. This can be a USB stick, SD cartridge or other attached storage device. The unit has no fan and is dead silent.
My media consumption is largely local content so this review reflects that bias. Alternatively, other people will use this device for consuming online media. I selected this device because of its rare ability to play Blu-Ray content with full menu support, bitstream audio and WAF. A plus will be when and if it plays Netflix, Vudu or other streaming services. I have hundreds of movies stored on a Windows Home Server (WHS). DVDs are ripped to folders and Blu-Rays are ripped as an ISO file. I tested several dozen DVD and Blu-Ray titles. Blu-Rays and DVDs play fine, audio bitstreams and menus work. The device has a good user interface. Video quality seems quite good too. Movie files are shown as cover art. My girlfriend has given the NeoTV's usability an eager thumbs up whereas the HTPC was impossible for her to use and difficult for me to maintain. I do not use any reencoded media/containers so I can't speak about MKV, FLAC, etc.
Initially, I had problems with stuttering on Blu-Ray. This is a common problem on networks that are not optimal. In my case, I had to turn of WHS's Drive Extender on my movie server. There's a host of technical problems that can prevent media, especially Blu-Rays, from playing properly. The device has a network speed test which can help identify some issues. However, my issue was the server's inability to sustain adequate disk read rates. The device offers no diagnostic for this situation. This must all be a nightmare for Netgear tech support -- customers too.
Tip: The power button will stop a playing movie and bring up the Home menu.
Update 3-Dec-2010: Updated firmware to 3.0.268 EU. It fixes a few annoyances, adds a couple nice touches, leaves a couple bugs not fixed. No sign of Netflix. Perhaps an annoucement next month at CES?
Update 4-Dec-2010: Raised the rating to five stars because of resolution to my Blu-Ray networking problems (my bad) and bug fixes in 3.0.268 EU firmware. All's good now.
Update 4-Feb-2011: NeoTV 550 is stuttering on some Blu-Ray ISOs when played across a network. Importantly, it does not stutter when playing directly from a file or folder across a network. I believe the NeoTV has some optimization issues on Blu-Ray network playback. I'm hoping the NeoTV developers fix the stutter issue with a firmware update. Otherwise I'll be spending hours converting ISOs to folders. Because of the stuttering issue, I've lowered the rating from five stars to three.
Update 7-Feb-2011 I've confirmed that Blu-Ray stuttering is caused by NeoTV's SMB (network protocol) implementation. There's no stuttering when using NFS. This is a major problem as SMB is used by Windows networks. If you are planning on playing Blu-Rays ISOs across a network, hold off buying until the issue is resolved.
Update 9-Feb-2011 Community has confirmed Blu-Ray stuttering over SMB. Waiting for firmware update. Workarounds are to use file/folders or NFS. Hold off buying until the issue is resolved.
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NETGEAR NeoTV 550 NTV550 Ultimate HD Media PlayerWhy NETGEAR's NeoTV 550? Bring all your digital media to your TV. Play movies, music, and photo collections stored on your networked devices (such as PC, Mac, and network attached storage). The NeoTV 550 also provides easy access to files stored on your USB drives and SD cards. Features: Automatically searches and scans your networked and local devices, and organizes your movies, music, and photos. Live Browsing provides an easy and fast access to your media collection. Built-in media card slot for convenient access to personal photos and videos (AVCHD compatible). Compatible with a wide range of SD file formats including. Blu-ray with menu, navigation and BD-Live support1. Delivers your movie sound tracks in Hi-Def 7.1 (Dolby, DTS & LPCM compatible). Improved video and audio navigation using movies and CD covert art instead of file names. Custom remote with shortcuts designed for quick selection and ease if use. Disclaimers: 1Blu-ray experience requires an external USB or eSATA Blu-ray drive. Package Contents: NeoTV 550 (NTV550), Infrared (IR) remote control, Two (2) AAA batteries, Ethernet cable, AV cable, Note: HDMI cable not included, Quick install guide, Resource CD, Power adapter (localized to country of sale).
Click here for more information about NETGEAR NeoTV 550 NTV550 Ultimate HD Media Player
